Each maufacturer has its own return policy
      We cannot assume liablity for any products sold in our store,
as this is the sole responsibility of the manufacturer.
   We will help you contact the manufacturer with your complain, but we will not take the product back for refund, exchange or credit.

         Some supplement companies have a really good guarantee, others limited, and some only offer contact info, but no stated return policy.

        Some manufacturers accept returns of their products within 30 days if the unused portion or empty container is sent back to them with an explanation. Some will only accept returns of their product if it is bought directly from the manufacturer's website. All require pre-authorization by them and all return shipping paid by the customer.

        Some franchise stores may have liberal return policies, but you will pay a lot more up front (about 25% more) with every purchase, for this return insurance.

        At Vince's Muscle Shop we suggest that you research your supplements before you buy them - read reviews and ask other lifters.

     Shipping & Handling    Flat Rate of $3.00 in OH,
$6.00 Eastern & Central
      Most orders received before 3:00 PM are  mailed out the same day they are placed, except Sundays and holidays, sent by:      
   U S Postal Service Priority Mail
            from Columbus, OH      
   Priority Mail consitently delivers the next day within 150 miles of Columbus

      You will receive a tracking number to check through    USPS Track & Confirm
        Beware!      If your mailman scans in your package as "delivered"    and it shows up on the USPS site as "Delivered" with the time and date,    there is nothing that we can do about it.    
      Talk to your mailman directly or visit your local post office for an explanation. It may be mailman malfunction, or a thief getting to the delivered package before the customer gets to it.

 All credit card payments are through
          Google Checkout
        With Google Checkout you no longer have to open an account with each online store, trust them all with your personal credit card info, or remember numerous usernames and passwords. Unlike    PayPal    , there is no money account, no money transfers, etc. Google Checkout is a credit card processor.   
      With Google you can view your purchase history, track orders and deliveries, and contact sellers -- all from one web page